A first in the etiquette industry, The Protocol Institute is launching a series of interactive e-learning courses. The first set of lessons released focuses on issues facing tweens and teens, specifically cell phone use, text messaging, thank-you notes, making introductions, fine dining and group conversations.
Instilling good manners in children is critical, especially as they start interviewing for college entrance exams or entering the workforce.
"The challenge is making sure the teaching methods appeal to today's tech-savvy students," explained Laura Pulido, CEO of The Protocol Institute. "That's why we spent so much time studying the science of e-learning and knowledge retention. As a result, each lesson includes audio, visual and knowledge checkpoints."
Currently, The Protocol Institute offers the following courses:
Text Messaging and Mobile Phone Etiquette
Introducing Yourself and Others
Group Conversations
Thank You Notes
Dining Finesse
Character Education
Each course is approximately 20 minutes and is available for only $ 19.99. In the coming months, The Protocol Institute will also release a business etiquette module to help young professionals entering the workforce.
10 Text Messaging Guidelines:
Respect face-to-face conversations. Composing a text message or reading one while you are with someone else is rude.
Text messaging is informal communication. Don't use it for formal invitations or communication.
Avoid texting while driving. Recent studies have shown that text messaging while driving is more dangerous than drunk driving due to your decreased reaction time.
Be patient. The recipient of your text may be unavailable at that moment.
Be aware of the time. If you are texting someone in another time zone, think about what time they will receive it. If it's late, wait until the morning to send the text.
Keep slang to a minimum. Avoid "text speak," especially when you're communicating with a superior or older person.
Pick up the phone. If something requires immediate attention, don't be afraid to pick up the phone and call the person.
Be sensitive. Don't use text messaging for sensitive subjects. For example, don't break up with your boyfriend or girlfriend via text.
Don't use all CAPS. It sends the message that you are shouting at them.
Be aware of your tone. The person receiving the message won't be able to see your non-verbal cues. Be careful that you're not sending unintentional messages.
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